FAQ

ORDERS & SHIPPING

Where do you ship from?

• All PlantyMeds orders are carefully prepared and shipped from our fulfillment office in California, USA.

Do you ship internationally?

• Yes, we currently ship to select international countries. Please check your local regulations before ordering. PlantyMeds is not responsible for customs seizures.

How long will my order take to ship?

• Orders typically ship within 2-4 business days. You’ll receive tracking information via email once your order is on the way.

How can I track my order?

• You’ll receive a tracking link in your shipping confirmation email. You can also track your package in real time through the Route app.

What if my package gets lost or damaged?

• If you added Route package protection at checkout, you’re covered. Contact Route support immediately for assistance with claims. If Route was not added, we are unable to replace lost packages.

Do you accept returns or exchanges?

• Due to the nature of our handcrafted products, all sales are final. If there’s an issue with your order, please reach out to us and we’ll do our best to help.

PRODUCT USAGE & SAFETY

How do I use your microdoses or herbal products?

• Each product page includes suggested use. Microdoses are taken in small amounts on a specific schedule. Herbal tinctures can be taken in water or directly under the tongue.

Are your products safe to combine with medications or other supplements?

• We recommend consulting with a trusted health professional before combining our products with medications, especially SSRIs, MAOIs, or mood-altering drugs.

How should I store my tinctures and microdoses?

• Store in a cool, dry place away from direct sunlight. No refrigeration needed. Avoid contaminating the dropper by touching it to the mouth or other surfaces.

Can I take your products if I’m pregnant or breastfeeding?

• We do not recommend our products for those who are pregnant or breastfeeding unless working directly with a qualified herbalist.

Are your products psychoactive?

• Will they make me feel high? Some of our formulas contain mood-enhancing herbs or homeopathic microdoses of psychoactive plants. They are not intended to cause intoxication or impairment.

SOURCING & INGREDIENTS

Where are your products made?

• All of our products are handcrafted in-house in our dedicated home apothecary kitchen, following GMP (Good Manufacturing Practices) standards. Each formula is made by skilled herbalists with care, precision, and integrity.

Where do you source your herbs?

• We use a blend of homegrown, sustainably wild-foraged, and certified organic ingredients sourced from trusted growers and suppliers.

Are all of your products organic?

• Yes, our ingredients are either certified organic or wildcrafted. While wildcrafted herbs are not certified organic, they are ethically harvested from clean, natural environments with deep respect for the land and season.

Do you grow or wildcraft your own plants?

• Many of our formulas include herbs we grow in-house or wild-harvest in small batches. This ensures freshness, potency, and energetic alignment.

Are your products vegan and alcohol-free?

• Most products are vegan. Many tinctures contain organic cane alcohol and/or vegetable glycerin for preservation. Please check individual listings.

SPIRITUAL & RITUAL SUPPORT

How do I incorporate your products into a daily ritual or healing practice?

• We encourage intentional use. Many clients enjoy combining our products with meditation, journaling, tea ceremony, or nature walks.

Do you offer guidance for microdosing or working with plant spirits?

• Yes! We include a Microdosing Guidebook with starter kits, and we offer personalized guidance through 1:1 herbal consultations.

Can I book a consultation to help choose the right formula?

• Absolutely. You can book a personalized herbal session directly through our website to receive custom support and formula suggestions.

COMMON CONCERNS

What if I’m very sensitive to herbs or psychedelics?

• We specialize in gentle, energetically attuned formulas. Start with a small amount and work up slowly. Reach out if you need support.

Can I mix multiple products together?

• Yes, most of our products are designed to be layered. Listen to your body and create a ritual that feels supportive.

What’s the difference between Stardust Apothecary and PlantyMeds?

• Stardust Apothecary focuses on market-safe herbal formulas and skincare, while PlantyMeds explores the deeper world of microdosing and psychoactive plant allies.